菠菜网lol正规平台在线教学方法的IT支持

:教师

From: 鲍勃Lim, Vice President, Information Technology and CIO

亲爱的同事们,

I know this is a busy time as you prepare to transition to remote methods of instruction. This email contains resources and information you may find helpful:

菠菜网lol正规平台 IT创建了 随处工作网站，这是我们与eccampus共同开发的. Work Anywhere网站包含以下信息: resources, tools and a 常见问题解答 about technology and tools, training and support, and working 校外. 这个网站也可以在下面找到 菠菜网lol正规平台健康咨询网站 在“资源”. 请收藏此网站以方便参考.

  • Work Anywhere also contains hours of operation and contact details for 菠菜网lol正规平台 IT and 每页底部都有校园.
  • Work Anywhere will be continually updated throughout this process. 

For information on getting started with Canvas, LinkedIn Learning, Camtasia, Zoom, 或其他在线教学工具，请访问 eCampus 直接回答你的问题.

菠菜网lol正规平台 IT has also received a lot of questions about Zoom and our network utilization 在校园.

  • Zoom is a cloud-based application and we have been assured that Zoom can easily accommodate 这增加了使用率，而且没有问题. 
  • 菠菜网lol正规平台 IT network infrastructure has sufficient capacity. 我们有额外的带宽 cover increased volume and don’t expect any capacity issues with 菠菜网lol正规平台 network utilization.
  • For information about Zoom or 菠菜网lol正规平台 IT network capacity, please see the “Technical 容量”部分 随时随地工作常见问题解答页面. 

菠菜网lol正规平台 IT has implemented a new rapid triage service model that quickly escalates services related to teaching, including handing anything over to eCampus that addresses specific 应用程序故障排除. 菠菜网lol正规平台 IT is also expanding support hours and will be available 7 a.m. 到10点.m. 支持时间将于下周再次评估.

If you or your students need access to additional technology resources, you can leverage the computer labs available across campus or go to our 学术技术中心，位于 教学资源中心. Equipment is also available for rental through the library’s 学生电脑服务 ，并透过 Associated Students Print and Technology Services Center. Thank you in advance for understanding that each of these departments has a limited 设备数量.

Finally, I want to thank the staff and managers in 菠菜网lol正规平台 IT and Jennifer Redd and her entire team from eCampus for their support and hard work

If you have any questions or concerns, please do not hesitate to reach out to me by 回复此邮件. 

谢谢你！
鲍勃Lim

信息技术副总裁兼首席信息官